Table of Contents
Information Collection
Lynovra collects information provided directly by clients and visitors during engagement and consultation stages:
- Contact identifiers: full name, corporate email address, and telephone or WhatsApp handles.
- Project specifications: technical requirements, architectural blueprints, and scope materials shared during discovery calls.
- Payment credentials: transactional metadata processed exclusively through PCI-DSS compliant payment rails.
- Direct technical correspondence: inquiries and support logs exchanged with our team.
We also log standard technical telemetry (IP addresses, browser signatures, page latency metrics) to optimize site performance and security.
Purpose of Data Processing
Collected information is processed exclusively for legitimate commercial and engineering purposes:
- Scoping, building, and delivering bespoke software platforms and integrations.
- Communicating milestone progress, staging demonstrations, and technical support.
- Billing fulfillment and commercial accounting compliance.
- Ensuring system security, preventing unauthorized penetration, and maintaining SLAs.
Storage, Encryption & Security
All data is maintained in enterprise cloud environments protected by AES-256 encryption at rest and TLS 1.3 in transit. We enforce strict role-based access control (RBAC), multi-factor authentication (MFA), and audit logging across all systems.
Third-Party Disclosure Policies
Lynovra never sells, rents, or commercializes client or visitor personal data. Disclosures occur solely under the following limited conditions:
- Certified infrastructure providers (AWS, Cloudflare, Supabase) bound by confidentiality obligations.
- Legally mandated disclosures resulting from valid court subpoenas or regulatory compliance.
- Explicit prior written consent from the client.
Cookies & Telemetry Technologies
We utilize essential functional cookies to store interface preferences (such as Dark/Light mode selection) and ensure seamless page transitions. Visitors may disable non-essential cookies via standard browser preferences.
Data Subject Rights
Regardless of jurisdiction, all users enjoy fundamental privacy controls, including the right to request access to logged records, rectify inaccuracies, request full erasure of non-financial data, or revoke marketing communications at any time.
Policy Modifications
We may periodically update this policy to reflect changes in legal mandates or technical procedures. Continued engagement following published updates signifies acceptance of current standards.
Data Protection Inquiries
For data privacy queries or to exercise your statutory privacy rights, contact our Data Protection Officer:
- Email: info@lynovra.com
- Global WhatsApp: +62 857-8485-6257
- Headquarters: Lynovra Technology Solutions, Surabaya, East Java, Indonesia